Refund policy

30-Day Refund & Size Replacement Policy

We want you to love wearing your word. If you don’t, we’ll make it right within 30 days of your original purchase date. After that, we can’t offer a refund or replacement, and a replacement doesn’t restart or extend the window.

Not quite your word? We’ll refund you.
If it’s not for you, for any reason, we’ll refund you. No return needed. Donate it, gift it to a friend it suits better, or hand it to the person who always borrows your sweatshirts.

Doesn’t fit? We’ll send a new size.
Tell us the size you need and we’ll send a replacement sweatshirt. You don’t need to send the original back. Our crewnecks have a classic unisex fit, so if you’re between sizes or want a roomier look, we’re happy to help you choose.

Something went wrong with your order?
If your sweatshirt arrived damaged, misprinted, or not as ordered, email us and we’ll send a replacement or refund you.

How to get help
Email support@letterpresssocial.com within the 30-day window. Include your order number and let us know whether you’d like a refund or a size replacement. For replacements, include the size you’d like.